Quality tools Research Paper Example | Topics and Well Written Essays - 1750 words

Quality tools - Research Paper Example To begin with, this model is a self-assessment framework (Benjamin, 2006). It is mainly used for evaluating strengths in an organization and it is used for assessing or measuring areas for improvement in an organization. This process cuts across every activity that the organization engages in. Excellence is a term used to emphasize on the focal point of the model. This model mainly targets to analyze the things that an organization does. These activities are the efforts that an organization in question may employ to provide excellent services and products to the market or to its customers. It originated from the private sector, but it is a model that all organizations; public, voluntary and every other organization can apply to improve its performance in terms of products and services. Studies designate that this classical is non-prescriptive; this means there are no strict rules set out to be followed in order to achieve quality results. It employees broad and coherent set of assump tions that reveals what the organization and the management needs to do to make up a good and reputable organization. Because of its simplicity, every organization can use its own methods to manage and create improvements. This calls for internal use of methods in assumptions rather than the use of external evaluators. The excellence model starts with the customer, outcomes, people outcomes, and society outcomes, it is suggested that his important results are achieved through leadership driven policy strategy. It is revealed that people, resource leading and partnership form the key to excellence in terms of performance and results. The figure above shows the various criteria and their interrelation. It also gives the two broad categories: the enabler and the results. The model is used on nine important criteria to achieve results. This are used to cover all actions of the society and the ideas are in two types; enabler and results. Through the enabler standards, this is alarmed wit h how the organization demeanors itself: how it manages its capitals and its employees. This also gives information about how the organization lays out its strategies by reviewing its key process (Hansen, 2010). The key process is people, leadership, procedures, companies, incomes and every model aims to accomplish outcomes. The results are revealed after employing this model are the results of the quality tool use. The results involve the level of gratification among the employees, clients, and the impact on the larger community, while touching on the functioning signs. The organization more often begins by gathering evidence or relevant information about every criterion. For instance, questions may be direct to ask how good the organization is and the variation goes from one organization to another. There many benefits realized when EFQM is employed in an organization to improve quality. Firstly, excellent model provides a clear analysis of an organization`s activities, which beco mes useful for planning through links between the results and what the organization does. Through this model, it is possible to instill an organizational culture of continuous improvement. In addition, the model is a holistic framework addresses a wide range of organizational quality issues in a thorough manner